Accessibility Service Request Form
Please complete this form if you need extra assistance when you’re traveling through Eugene F. Kranz Toledo Express Airport.*
*In order to provide the resources necessary to accommodate your request, please complete this form no less than 5 business days prior to the date you require assistance. Requests made less than 5 business days in advance may not be accepted.
Please note, this request form is for Eugene F. Kranz Toledo Express Airport only. We encourage you to submit a request form through Allegiant here if you need assistance on the airplane and/or at your destination.
Once the request is submitted, a member of the Toledo Express team will reach out to you directly during normal business hours M-F, 8 a.m. – 5 p.m., to discuss accommodations.
TSA Special Needs
- The Transportation Security Administration (TSA) is responsible for transitioning passengers through the airport's security check points. Learn more about TSA procedures for people with special needs here.
- If you have any medical devices, such as syringes or special apparatuses that might be questioned at the security check point, you should check with your airline in advance of the flight to confirm the requirements.
Please notify the TSA officer that you have diabetes and are carrying your supplies with you. Insulin pumps and supplies must be accompanied by insulin, and insulin in any form or dispenser must be clearly identified. For more information, see TSA special procedures.
If you need assistance with screening, you may ask for a Passenger Support Specialist or a Supervisory TSA Officer.
Devices containing lithium metal or lithium ion batteries should be carried in carry-on baggage. Most other consumer electronic devices containing batteries are allowed in carry-on and checked baggage.
For more information to portable electronic devices, see the FAA regulations.
- Only ticketed passengers are allowed past security check points. However, many airlines are issuing special "companion passes" to non-travelers assisting travelers with disabilities or children traveling alone that allow them to accompany passengers with special needs to the gates. Travelers should check directly with the airlines they are traveling on to see what options are available.